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June/July 2024

MPAC to launch Property Pulse dashboard for property owners

In the coming weeks, MPAC will launch the Property Pulse Dashboard, a new tool to assist property owners in making informed decisions about current and future residential home ownership.

The Dashboard, available to all property owners in Ontario through AboutMyProperty™, will provide aggregated, up-to-date residential sales data in an interactive data platform for every municipality in Ontario from MPAC’s comprehensive inventory and sales data from Teranet Inc.  


To encourage the exploration of residential housing data and understand property trends across the province, the user-friendly interface will enable property owners to:

  • View recent residential sales information by municipality and property type (single-detached, semi-detached, townhouse, condo, waterfront). 

  • Compare sales information for up to five municipalities using the “compare” feature. 

  • Filter information by sales year/month, year built, and square footage.  

Property owners will need an existing account to access the Dashboard through AboutMyProperty™ on mpac.ca, or they can easily create an account for access using the roll number and access code from a recent Property Assessment Notice.  


While the Dashboard will only be available to property owners, MPAC is committed to finding new and enhanced opportunities to provide municipalities with relevant data and value-added insights. More information on new data products available to municipalities is expected later this year.  

 

Check our newsroom soon to learn more. 

New enhancement in AboutMyPropertyTM

In our constant effort to modernize our products and services to support property owners, MPAC has enabled a brand-new feature in AboutMyProperty that allows users to update their mailing addresses. 


Providing property owners the ability to manage their information directly and track their requests, this new AboutMyProperty feature streamlines the entire process via a seamless digital experience. 


The new self-serve enhancement also eliminates the need for property owners to contact our Customer Contact Centre or submit a form via mpac.ca, offering a simplified user journey as part of our ongoing commitment to enhance the property owner’s experience.


As part of a soft-launch, our Customer Care Centre has started informing property owners about the new self-serve option. This phased approach aims to familiarize users with the new feature, paving the way for a broader external rollout in September. 

     

In case you missed it - Tax Applications: An overview and update 

MPAC subject matter experts Brian Lopes, Senior Legislation and Policy Analyst, and Rebecca MacDonald, Manager Valuation and Customer Relations, provided an overview and update on the processing of Tax Applications. 


The webinar reviewed the legislation related to tax applications and presented a change in how MPAC processes two specific application types: buildings damaged by fire, demolition, or otherwise, and repairs or renovations to land that prevent the normal use of the land. 

 

Watch the recording now, which includes a Q+A portion following the seminar.

To view recordings of all past webinars, visit mpac.ca or on our YouTube Channel.

     

Coming this fall

Details about our annual municipal update featuring Nicole McNeill, MPAC President and Chief Administrative Officer; Jamie Bishop, Vice-President, Public Affairs and Customer Experience; and Carmelo Lipsi, Vice-President and Chief Operating Officer, are coming soon!

     

We are excited to celebrate the Association of Municipalities of Ontario (AMO)’s 125th anniversary at the AMO Annual Conference this August! We’re looking forward to connecting with municipal representatives and government partners in the beautiful City of Ottawa. Check out our session and tradeshow details below. We hope you can join us! 

 

August 19, 3:30 – 4:45 p.m. 

MPAC property insights and meeting the evolving needs of our partners 

Join us to learn about how MPAC is working to enhance the municipal and property owner experience across Ontario through innovation and the modernization of our products and services. During the session, Nicole McNeill, President and Chief Administrative Officer; Alan Spacek, Chair, MPAC Board of Directors; and Carmelo Lipsi, Vice-President and Chief Operating Officer will provide updates on recent operational highlights, key focus areas, local property insights, and market trends. We will also highlight tools and resources developed with our municipal partners to support your work and decision-making. 

 

August 18, 2 p.m. – August 19, 6 p.m.

Drop by our MPAC booth to meet our Municipal and Stakeholder Relations team! We always welcome the opportunity to share information about our work and discuss issues that are important to your municipality. 

Looking ahead – You can find us at the following conferences in September:

  • September 11 – 13 Ontario East Municipal Conference (OEMC) in Ottawa. 
  • September 15 – 18 Ontario Municipal Tax and Revenue Association (OMTRA) Conference in Orillia.
  • September 17 – 20 Municipal Finance Officers’ Association (MFOA) Conference in Muskoka.
  • September 29 – October 2 Ontario Building Officials Association (OBOA) Conference in London.

In June, our Municipal and Stakeholder Relations team was in The Blue Mountains for the AMCTO conference to share the latest MPAC information with delegates.  From left to right: Regional Manager Michelle Lindquist, Regional Manager Natasha Dawood and Account Manager Shannon Long.

     

MFIPPA-compliant notification list on demand

To help municipalities keep property owners informed about initiatives related to services, MPAC provides a notification list that matches postal codes to location addresses. Municipalities would submit a request to MPAC and wait for it to be fulfilled.

During a recent webinar on data sharing, a request was made to find a solution that would allow municipalities to easily export the listing from Municipal Connect as needed. 

 

In response to this request, MPAC will run the listing monthly and make it available to download in My Products for municipalities to access as needed. This new feature will help municipalities notify property owners while complying with Municipal Freedom of information and Protection of Privacy (MFIPPA) legislation. 

 

This latest enhancement reflects our commitment to listening to our stakeholders and providing timely, useful information to empower the vital work of municipalities. 

MPAC Data Report: Up-to-date property information all year

Municipalities have expressed the need to access more current information about properties within their jurisdiction, and we have listened. 

 

Designed to address this need, the new MPAC Data Report (MDR) does not rely on supplier-owned data, ensuring our municipal partners can download a comprehensive inventory of MPAC’s latest property-specific information each month. 

 

Municipalities will still be able to access four unique exports of the Electronic Assessment Information report. However, the new MDR offers additional access to current property specifics throughout the year, which will help support informed decision-making and proactive planning.


Municipalities will have access to both new products beginning in August. 

 

Have a question about these exciting new products? Reach out to your local Municipal and Stakeholder Relations Account Manager.

     

School Support Designation

Property owners in Ontario are required to support a school system, regardless of whether they have children, or if their children are presently enrolled in school. Tenants registered with MPAC can also specify

the school board they wish to support. Both property owners and tenants can manage their school support preferences through MPAC’s online portal

dedicated to school support designations. They can also submit their designation using the Application for Direction School Support (ADSS) form available on mpac.caProperty owners and tenants are encouraged to visit MPAC’s school support designation page to learn more.

   

We're better together!

MPAC is dedicated to building stronger partnerships with municipalities across Ontario, and your local Municipal and Stakeholder Relations team is here to support you. 

Want more information about who we are and how we can work with your municipality? Reach out to your local Municipal and Stakeholder Relations Account Manager to book an information session for your staff or municipal council. Need Municipal Connect training? We can help with that, too. 

 

Have you been working closely with our Municipal and Stakeholder Relations team on a unique initiative? Share your experience! Ask your Account Manager how your municipality can be featured in our next Partnerships in Action story.