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Our year in review: 2024 reports now live! | |
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MPAC’s 2024 Annual Report and Performance Report are now available. These reports highlight key achievements from the past year and reflect our continued commitment to transparency, service excellence, and delivering value to communities across Ontario.
From advancing digital innovation to strengthening partnerships across the province, the reports showcase our progress and the impact we’re delivering.
Explore MPAC’s 2024 Annual Report and 2024 Performance Report to learn more. | |
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Annual Assessment Information Request Program | |
MPAC’s annual Assessment Information Request Program supports our work to keep Ontario’s property database current, ensuring quality assessments. With the completion of our pipeline and grain elevator campaigns, we’re now preparing for the next phase of the program.
Coming up in May is our largest annual request—the Property Income and Expense Return—which is sent to more than 35,000 income-producing properties. Submitting this information is required under the Assessment Act, and the financial data collected helps us maintain high-quality assessments and better understand changes in Ontario’s property assessment. This year, we’ve made it easier than ever to submit property information through the Assessment Information Request portal on AboutMyProperty™. Enhancements include: - Streamlined navigation: A smoother experience with a user-friendly interface.
- Pre-population: Option to auto-populate a previous submission if available, saving time and effort.
- New summary tab: Provides a high-level overview of data inputs before submitting.
- View and print: Access to print previous submissions for added convenience.
Property owners have until July 14 to submit their information. To learn more or to help answer questions from your community, visit our Assessment Information Requests page on mpac.ca. | |
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Driving innovation to better serve Ontario’s communities | |
At MPAC, we know that embracing technology is key to supporting the evolving needs of communities across Ontario. From modernizing our systems to streamlining property assessments, we’re committed to finding smarter, more efficient ways to deliver value to municipalities. To share this vision, we’ve launched a new video series on LinkedIn, highlighting the innovations shaping our work today and into the future. The first two videos are now live: Unlocking the value of data & insights for all and Driving business transformation & industry innovation. We invite you to follow along and share the videos with your networks as we work to build stronger communities together. | |
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Engaging with our partners at the NOMA conference | |
We were pleased to attend as a presenter and exhibitor at the 2025 Northwestern Ontario Municipal Association (NOMA) Conference in Thunder Bay. The event provided a valuable opportunity to connect with municipal and government leaders, share updates on our work, and discuss how we can continue supporting communities across Northwestern Ontario. | | The MPAC team (left to right): Account Manager Steven DeRocco; Municipal and Stakeholder Relations Director Mary Dawson-Cole; Vice-President of Public Affairs and Customer Experience, Jamie Bishop; Regional Manager Laura Voltti; Account Manager Sharla Knapton; and James Harvey, Manager of Government Relations. | | | |
Following a warm welcome from Alan Spacek, Chair of MPAC’s Board of Directors, President and CAO, Nicole McNeill shared how innovation drives MPAC’s work—from adopting AI-powered tools to modernizing the customer experience— and emphasized that innovation, strong partnerships, and collaboration are enabling smarter solutions and greater value for Ontario communities.
Regional Manager Laura Voltti contributed valuable local insights, emphasizing the unique needs and priorities of Northwestern communities and highlighting how MPAC tailors its approach to support regional growth. Her insights reinforced MPAC’s ongoing commitment to providing personalized, region-specific support and fostering long-term partnerships with local municipalities. Our team appreciated the conversations during the session and at the MPAC booth and looks forward to our work together throughout the year. | |
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MPAC 101 – Our role in the property assessment and taxation system with MPAC subject matter experts Jon Hebden, Regional Manager, Golden Horseshoe, and Sarah Lake-Mitchell, Account Manager, City of Toronto. | |
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Get ready to connect! Join us at the following conferences this May and June! - May 5 – 7: Federation of Northern Ontario Municipalities (FONOM) Conference in North Bay
- May 14 – 16: Ontario Municipal Administrators Association (OMAA) Spring Workshop in Muskoka
- June 8 – 11: Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) in Windsor
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Our MPAC team was on the road in March and April, connecting with communities across Ontario. From left to right: Account Managers Steven DeRocco and Sharla Knapton at the Thunder Bay District Municipal League Conference & AGM; Account Manager Michelle D’Souza and Regional Manager Michelle Lindquist at the Ontario Business Improvement Area Association Conference in Collingwood; and Account Manager Sarah Groves at the East Central Farm Show in Lindsay. | |
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MPAC partners with First Nations Tax Commission | |
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On March 27, the First Nations Tax Commission (FNTC) and the Municipal Property Assessment Corporation (MPAC) signed a Memorandum of Understanding (MOU), strengthening our partnership and underscoring a shared commitment to enhancing property assessment and taxation systems for First Nations in Ontario. This agreement paves the way for meaningful dialogue and collaboration to better support the unique needs of First Nations communities. Since 2016, MPAC has expanded its services to several First Nations and is in discussions with an additional community that recently approved its assessment laws. MPAC also offers expertise in valuation for Treaty and land claim negotiations, rent reviews, and property data to support the Addition to Reserve process, and is exploring further collaboration on property assessment, land registry, and permitting systems to meet the needs of First Nations communities.
To learn more, read the full release on mpac.ca. | |
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- It’s not too late to join the Electronic Assessment Information Pilot! Municipalities who join the program have access to timely updates (up to 12 times each year) to tax systems, GIS mapping, and property data, to help support your planning and decision-making. Reach out to your local Municipal and Stakeholder Relations team to sign up or learn more.
- The Q4 Residential Report is now available, and features market insights, trends, and analysis for residential properties across Ontario.
- The 2025 Q1 New Assessment Forecast is now available for your municipality. To view the report, visit MyProducts on Municipal Connect.
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We’re better together MPAC is dedicated to building stronger partnerships with municipalities across Ontario, and your local Municipal and Stakeholder Relations team is here to support you.
Want more information about who we are and how we can work with your municipality? Need Municipal Connect training? We can help with that, too. Reach out to your local Municipal and Stakeholder Relations Account Manager in the new year to book an information session for your staff or municipal council. | |
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