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2025 Ontario Budget: What it means for municipalities | |
The 2025 Ontario Budget, A Plan to Protect Ontario, includes key measures that will impact property assessment and municipal services. MPAC supports these changes and remains committed to helping municipalities adapt through innovation and data-driven tools.
Highlights include: - Optional tax rate reduction: Starting in 2026, municipalities will have the option to reduce property tax rates by up to 35 per cent for eligible affordable rental units.
- Digital assessment notices: Changes to legislation will allow MPAC to issue electronic assessment notices beginning in 2026.
- Broader use of assessment data: Proposed updates will enable wider use of MPAC data for research and operations.
- Centralized online access: Work is underway to provide online access to assessment roll data, reducing the need for in-person visits.
- Ongoing system review: The provincial review of the assessment and taxation system continues, with more updates to come.
These updates align with MPAC’s Strategic Plan to modernize service delivery and better support communities. We look forward to sharing more details about the optional tax rate reduction in the coming weeks, along with additional information on other key highlights as it becomes available. If you have any questions, please reach out to a member of your Municipal and Stakeholder Relations Team. | | | | | | | | | | | |
We’re pleased to announce that Wendy Elliott has joined MPAC as Senior Manager, Property Tax Intelligence & Research in the Municipal and Stakeholder Relations branch. In this role, Wendy will lead efforts to enhance property tax intelligence, strengthen collaboration with municipal partners, and support strategic research that informs decision-making. | | | |
Wendy brings more than 20 years of public-sector leadership experience, with a focus on data analytics, governance, and policy development. She previously served as Director of Strategic Initiatives and Government Relations at Halton Region, where she led performance analytics, strategic planning, and intergovernmental relations. Her experience also includes developing a data governance program at Metrolinx and holding key roles in the Ontario Public Service, where she applied innovative, data-driven approaches to influence provincial policy. This appointment supports MPAC’s ongoing commitment to delivering value through data, insight, and partnership. Welcome, Wendy! | | | | | | | |
We heard you: Property Pulse Dashboard in Municipal Connect | |
At MPAC, we’re committed to delivering tools that respond to your needs—and your feedback plays a central role in shaping our services. During our fall 2024 municipal webinar, many of you emphasized the value of having real-time, reliable data to support decision-making. One request stood out: access to the Property Pulse Dashboard within Municipal Connect.
We’re pleased to share that the Property Pulse Dashboard is now available in Municipal Connect as part of a trial with Teranet, running through January 2026. This new feature offers real-time insights into sales activity to help municipalities make timely, informed decisions.
This initiative reflects MPAC’s continued commitment to making property data more accessible, transparent, and actionable for communities across Ontario.
Your input drives innovation. The launch of the Property Pulse Dashboard is a direct result of your engagement, and we’re proud to deliver a solution that supports your work on the ground. For more information or support with Municipal Connect, please contact your Municipal and Stakeholder Relations Team. | | | | | | | | | |
Inside MPAC’s Municipal Liaison Group: Innovating with partners across Ontario | |
Explore how this unique forum is driving smarter solutions for stronger communities. Join MPAC Municipal and Stakeholder Relations Director, Mary Dawson-Cole, MPAC Regional Managers Anne Haines and Lynne Cunningham, along with Shane Manson, Senior Manager Revenue & Property Tax, City of Markham, for an inside look at the Municipal Liaison Group (MLG). This initiative brings municipal leaders and MPAC together to exchange ideas, test new approaches, and support municipalities as they navigate tax policy and local decision-making. We’ll break down the group structure and share real examples of how this “incubator” is delivering meaningful results across the province.
Date: Wednesday, July 16, 2025 Time: 11 a.m. - 12 p.m. EDT
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Save the date!
We’re pleased to invite you to MPAC’s Annual Municipal Update webinar, taking place on Thursday, September 11, 2025, at 1:00 p.m.
Stay tuned—full details and registration information will be shared soon! | | | | | | | | | | | |
Connect with us at the 2025 AMO conference | | | |
We’re looking forward to connecting with municipal and provincial leaders from across Ontario at this year’s AMO Conference in Ottawa!
📅 Mark your calendars: Tuesday, August 19 | 1:00 – 2:15 p.m. MPAC’s Vision for Data-Driven Municipal Success Join MPAC for a session exploring how Ontario’s property data can unlock new opportunities to drive innovation and improve operational efficiency, creating lasting value for municipalities. As a customer-centred strategic partner, MPAC continues to look for ways to support municipalities through enhanced service delivery and innovative tools that help enable data-driven decision-making. This session will provide municipal leaders with practical insights into leveraging MPAC services and tools to align with local priorities and reduce administrative burdens.
💬 Have a question or topic you'd like us to cover? We want to hear from you! Submit your questions in advance to your local MSR team and help shape the conversation. 📍 Don’t forget to stop by our booth!
Meet the team, explore our latest digital tools, and learn how we’re working with municipalities to deliver value and transparency to property owners across Ontario. We can’t wait to see you there! | | | | | | | |
Conference season in focus | | | | | |
In May and June, our MPAC team hit the road to connect with partners in communities across Ontario. Clockwise from top left: Regional Managers Anne Haines and Jon Hebden with Account Manager Shannon Long at AMCTO in Windsor; Nicole Martin, Clerk/CAO, Township of Amaranth joined Anne Haines at the MPAC booth at AMCTO; Account Managers Christian Bennett and Nicole LaFrance with Regional Manger Lynne Cunningham (centre) at OSUM in Collingwood; Account Managers Mario Levesque, Jeremy Cormier, Judy Sauer, and Alice Newton with Regional Manager Laura Voltti and Government Relations Manager James Harvey at FONOM in North Bay; Regional Managers Lynne Cunningham and Tracy McIntyre at the OMAA Spring Workshop in Muskoka; Raymond Sigouin, Councillor, Township of Opasatika, with Regional Manager Laura Voltti at FONOM. | | | | | | | | | | | |
City of Sarnia boosts AMP engagement with digital outreach | | | |
In Fall 2023, the City of Sarnia set out to increase the number of residents registered for MPAC’s AboutMyProperty™ (AMP) portal. Looking to enhance outreach while keeping costs low, Sarnia partnered with MPAC and leveraged the AMP Digital Tool Kit, a ready-to-use communications package designed to promote AMP.
“We saw the value AMP offered our residents, so one of our goals for 2024 was to raise awareness of the tool,” said Ronda McIntyre, Tax Analyst for the City of Sarnia. “With that in mind, we integrated promotions into our print and email communications related to taxes, which helped boost both awareness and usage. As a result, our number of registered AMP users grew by 25 per cent last year—from 1,347 to 1,689.”
This successful digital campaign demonstrated the value of proactive communication and easy-to-use resources. In response, MPAC has since developed additional outreach tools for municipalities, including an AMP-specific QR code and a buck slip graphic to help make it even easier for property owners to access their assessment information.
This impactful partnership was recently featured during Zone 1’s Coffee Chat in May, where Sarnia’s approach and results were shared as a model for other municipalities.
AMP empowers residents to conveniently review their Property Assessment Notices, explore comparable properties, and update mailing addresses—all online, anytime.
For municipalities looking to increase AMP engagement in their own communities, Sarnia’s success shows that the right tools—and the right timing—can make a measurable difference.
Have a specific need that could support your day-to-day work? Connect with your local Municipal and Stakeholder Relations team—we’re here to collaborate and help find solutions that work for your community.
| | | | | | | | | | | | - Time for a Municipal Connect refresh? To keep your team up to date with the latest enhancements and ensure they have the knowledge to leverage the platform successfully, schedule a virtual tutorial session. Your local Municipal and Stakeholder Relations team can customize each session to meet your needs. Reach out to learn more!
- The Q1 2025 Residential Report, now available, offers market insights, trends, and analysis for residential properties across Ontario. The report draws on data from MPAC’s property inventory and registered sales from Teranet Inc., which reflect property transfers officially recorded in the Ontario Land Registry, along with other cited sources.
- MPAC’s Property Income and Expense Return (PIER) program is now underway. Eligible property owners who received a letter requesting information about their properties should submit their information by July 14, 2025. Submissions can be made through the PIER portal, accessible via AboutMyProperty™ at mpac.ca.
- Coming soon – The 2025 Q2 New Assessment Forecast will be available in July for your municipality. To view the report, visit MyProducts on Municipal Connect beginning July 30!
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Working better, together At MPAC, we believe that strong relationships lead to stronger communities. That’s why we’re committed to working alongside municipalities to provide the data, tools, and insights you need to support informed decision-making. Whether you're looking for a deeper understanding of how we can support your local priorities, training on Municipal Connect, or a tailored information session for your staff or council, we’re here to help. Let’s connect—your local Municipal and Stakeholder Relations team is just a call or email away. | | | | | | | | | | | | | |
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